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SCTSP Agreement- Massage Service

Terms and Conditions:

1) Health Questionnaire: I will complete the health questionnaire aheaad of any agreed treatment supplied by Wellbeing by Gemma

2) Arrival Time: I will arrive 10 minutes prior to the start of the session. If I arrive late, my session time may be reduced accordingly

3) Cancellation Policy: If I am unable to attend, I will notify the SCTSP office at least 24 hoursprior  to the appointment. Faliure to do so may result in a recorded non-attendance. 

4) Non-Attendance Policy: If I fail to attend 3 sessions without providing the required notice, I will be responsbile for covering the costs incurred by the service for my missed appointments. This may include but is not limited to, the cost of the therapists time and any administration fees.

5) Personal Responsbility: 

a. I will inform the therapist of any changes to my health condition prior to each session

b. I will follow all aftercare advice provided by the therapist to ensure the best outcome from the treatment

c. I understand that the massage service provided is not a substitute for medical treatment and that the therapist does not diagnose medical conditions. 

d. I will be responsible for any personal belongings I bring to the session. The service provider is not liable for any loss or damage to personal items

6) Confidentiality: All personal information shared during the treatment and in the Health Questionairee will be kept confidential and used soleley for the purposr of providing the massage service

7) Conduct: I will conduct myself respectfully towards the therapist and follow the guidlines provided during the session.

Any inappropriate behaviour may result in the termination of the session and potential exclusion from future services.


8) Medical Conditions: I will notify the therapist of any existing medical conditions, allergies, or injuries that may affect my treatment. I acknowledge that it is my responsibility to inform the therapist of any changes in my health status.

9) Liability Waiver: I acknowledge that while all care will be taken to ensure my safety and comfort, I participate in the massage service at my own risk. I release SCTSP and Wellbeing by Gemma from any liability for injuries or adverse effects that may occur as a result of the treatment, except in cases of gross negligence or intentional misconduct.

10) Feedback: I agree to provide feedback on the services received when requested, to help improve the quality of the massage service provided.

11) Agreement Changes: SCTSP reserves the right to amend these terms and conditions. Any changes will be communicated to me in advance, and continued use of the massage service will be considered acceptance of the new terms.

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